Cheshire West and Chester Services-Consultation

Home » Newsroom » Cheshire West and Chester Services-Consultation

CWaC want to encourage customers towards self- service options such as web based access or self- service telephony contact, moving away from the reliance on more costly options such as dedicated contact numbers and face to face
As you are reading this on Tarvinonline you may not be too concerned about this change because you have the technology and know how to use it. However, about 20% of Tarvin residents have no access to a computer and may feel uncomfortable or unable using automated telephone arrangements. How are these people, who maybe old, ill and vulnerable going to access vital services?
CWaC need to hear a full range of views so please respond to the consultation which closes on 7th March using the following methods:
Telephone: 0300 123 7031
Write to us: Change Management Service, Cheshire West and Chester Council, HQ, Nicholas Street, Chester, CH1 2NP
Complete the consultation by clicking here and select Customer Service Consultation

popular recent storiesAlso in the news

neighbourhood plan logo
Sat 11 Aug 6:00am  |  hits: 631

We now have the revised draft planThere will be 2 public consultation events on September 12th and 14th 2018 (see the Calendar for...

Thu 16 Aug 6:00am  |  hits: 498

CWAC have recently issued a consultation document about a proposal to give most of Tarvin Roads a 20 mph speed limit. This assumes the Editorial team have interpreted the map correctly. Almost everywhere seems to be coloured blue to us! Have a look at the document and see what you make of it.A Traffic Regulation Order for the new speed limit will be...

coop cash machine
Fri 10 Aug 6:00am  |  hits: 384

Finally, after what has felt like a life time without the Co-op cash machine the police think they have finally caught the culprit. The police have arrested and charged a man from Stockport aged 30 who they believe raided the Co-op cash machine in Tarvin on April 2nd.The arrest took place on August 2nd at Manchester airport and the man was subsequently charged with one count...