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Cheshire West and Chester Council is to launch a new customer-friendly web portal on its website — making council services more accessible for local residents at the click of a button.
Residents will see changes begin to take place from early November, initially focussing on improving access to waste and recycling services.
The new facility will allow customers to complete a range of requests including reporting missed collections, requesting replacement boxes and bins, removing unwanted containers and requesting assisted and bulky collection.
Further improvements to services including Parking Council Tax and Streetscene will ensure all of the borough's residents can enjoy the benefits of online self service — saving time, being able to track their enquiries and requests, with 24 hours a day, seven days a week access to council services.

Watch this space

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