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Two residents have reported what they consider to be scam phone calls from a company offering Sky protection or warranty renewals. One resident already has a current Sky warranty but the caller was insistent that another policy was taken out. Only when the resident told the caller that he thought it was a scam did the caller give up.

Sky Protect is the only insurance product endorsed by Sky so if you need a Sky Warranty don't respond to cold calls and instead phone them directly on 08444 810 328.

As always, don't give out your personal details unless you are sure who you are dealing with. If you are cold-called by a company or organisation that you know, phone them back on their advertised number before providing any details that scammers could use to steal from you.

If you have given your bank details to somebody that you think may not be genuine contact your bank immediately.

For general consumer advice ring the Citizens Advice Consumer Helpline on 08454 04 05 06

(Ed. The above information came from Trading Standards on 21/10/2013)

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