There was an incident of a cold caller in Oakmere whereby a male individual has attended and sold a fire extinguisher for £250 to an elderly and vulnerable couple.The couple who are in their late 80s and early 90s, one with dementia and the other just coming out of surgery for cancer were cold called upon on the 3rd August 2023 at around 530pm.
It is believed that the male would have researched the area, having found that the company does exist in Sheffield and London through Company House. Although, there are no criminal offences the conduct of the cold caller has brought concern that sales targeting has happened and that they have failed to refund the product under the consumers rights.
The product that is online for just £35 yet charged £250
The fact that the aggrieved person couldn't lift the extinguisher.
That signs of no cold callers were ignored.
It can be very difficult to say no once the door is opened, if possible follow these tips...
Use a chain when opening the door.
Use a no callers sticker on the door.
Use CCTV (even a dummy camera).
Never give money or bank details over.
Never accept an ID card as proof.
Never accept a leaflet or telephone number as genuine.
Always contact a family member, friend or the Police if you feel pressured or unsafe.
We continue to investigate the incident to handover to Trading Standards.
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