Fraud guide

Following two recent articles that emphersise the continuing menace of telephone and Internet scams, its an appropriate time to to restate the police advice.

Fraudsters may contact you pretending to be from the bank, the police or other companies that you trust. Here's some help to stop you becoming a victim.

1. Never disclose your full Digital Banking Security Number or password to anyone over the phone, by text or via email, even a caller claiming to be from your bank or the police.

2. Never disclose your card reader codes, app. passcode or activation codes to anyone.

3. Never transfer money from your account, either online or in branch, after being instructed to do so, even if that person claims to work for the bank.

4. Never allow remote access to your computer when someone calls you unexpectedly.

5. Never assume that a phone call is genuine, regardless of the number displayed on your device and especially if you aren't expecting the call. Always check the number of the caller via a trusted source and call back.