Further Changes to CW&C Services

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Downs Syndrome Evening
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Tarvin Primary Attempts to Progress their Cycle to School Scheme
Robin Grimshaw, Tarvin Primary School Governor: Thursday 18th Oct
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New Lunch Menu at the Cornichon
Lisa Dunne: Wednesday 17th Oct
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Poppy making workshop to be repeated
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Tarvin History Group: Sunday 14th Oct
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Your Cheshire West has reported that Cheshire West and Chester Council has taken another major step in its transformation of service delivery to residents throughout the Borough.

The authority's Executive has given unanimous backing to the formation of a joint venture company to provide customer and integrated workplace management services.

A partnership with UK business service giants Cofely, will involve the transfer of 304 CWAC employees to the new company, including customer services and admin staff, cleaners and buildings maintenance workers.

As with the authority's four other companies, operating in the leisure, care, schools and back office services sectors, the new venture is intended to cut costs, improve services — and eventually plough profits into council coffers to help fund frontline services.

Councillor Lynn Riley, Executive Member, Localities told members that the Council had acquired a partner that would work with the council to transform services around the needs of its customers.

"Cofely has committed to retaining the council's Contact Centre in Cheshire West and Chester to investing £3.1m in new IT systems to boost productivity, improve the customer experience and transactions with customers."

The company had also pledged to support the Council's wider social commitments including the creation of a new community interest company with partners to address issues like worklessness and energy poverty.

During the life of the contract a minimum of 65 two-year apprenticeships will be provided and funding for 20 local graduate placements. Additionally 100 hours of work experience will be available annually.

But Opposition leader Councillor Samantha Dixon warned that the Executive needed to consider its decision with 'its eyes wide open'. With 49% of the new company, the council would be a lesser partner to a private sector organisation whose principle aim would be to make a profit for its shareholders.

"The scope of the services that are included in this represent the councils front door and whilst some of the risks are shared around this process, the reputational risk is ours entirely" she said.

popular recent storiesAlso in the news

Concrete Slab Innit
Thu 18 Oct 6:00am  |  hits: 475

Parents, carers and eagle eyed members of the community may have noticed that a concrete slab has been laid adjacent to the entrance to the playground at the Primary School.For those weren't aware this will house cycle shelters so that bikes and scooters can be protected from the weather during the school day. Following a questionnaire to parents the school understands that should cycling...

Abnormal Load (2)
Sun 21 Oct 6:00am  |  hits: 367

This load will follow the blue route below. It will travel from Browns Bank to Kelsall Hill layby, this should take approximatley 3.5 hours to complete. It usually reaches the A556 at Rudheath at 1115 hours. The route it takes can be viewed here. Please divert or take an alternative route if you can, as the load may only travel at 10mph or less. This load will be setting off at approximately...

Cornichon Lunch Picture For Article  (1)
Wed 17 Oct 6:00am  |  hits: 288

Last week saw a few new changes at the much-loved Tarvin Cornichon at The Gunnery restaurant. Starting with the brunch menu they now have eggs Benedict served with ham or eggs Florentine served with spinach. Whilst three new dishes have been added to the lunchtime menu — Roast squash, feta, pumpkin seed & rocket salad, Open Cornish Brie & tomato open sandwich, or maybe you are more of a Warm...