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Morisons telephone home orders

18th April 2020 @ 6:06am – by Carol Miller
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MORRISONS has created a new dedicated telesales shopping service to help vulnerable


and elderly people get the groceries they need.

It is one of a number of new measures introduced to make sure no customer gets left behind in the coronavirus pandemic.

Morrisons has received many calls from customers who are self-isolating, elderly, vulnerable and not able to visit a shop.

Some have little food in their cupboards and are worried about how they will stock up when demand for home deliveries has been high. Some have never used online ordering.

These customers will be able to place orders with Morrisons over the phone and the delivery will be made the following day by a store colleague from their local store, often the store's Community Champion, who is employed to help those in need locally.

Over the phone, these people can:

choose from a 'takeaway' menu of 47 essential groceries with options including milk, butter, eggs, potatoes, pasta, bananas, cornflakes and flour

pay for delivery on their doorstep via a mobile chip and pin device

refuse an item on delivery should they wish to do so but every effort will be made to match the customers' specific preferences.

Morrisons has invested in a van for every one of its 494 stores so that colleagues can drop the shopping off on a customer's doorstep.

Customers who wish to place an order should phone 0345 611 6111 and select option five.
ED: I know friends who have to wait a couple of weeks for an online delivery slot so this telephone option might be just the job for those not up to online computer ordering. If you try it let us know who it worked for you

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