Yet another Scam! reports Trading Standards

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phone, telephone, call

The following information has been provided by Trading Standards.

A member of the public has reported a suspected phishing email that appears to be sent by BT. The email states that the customer is being switched from a BT account to a broadband account and that the customer needs to follow the link in the email to verify his account in order to download his messages.
The link in the email is not connected to a BT webpage.
If you receive an email from BT that you are suspicious of it, follow their reporting process

Phishing emails often pretend to be from a bank or official organisation such as HMRC and they are used by scammers to get your personal details.
To protect yourself follow these tips:

  • Be suspicious if the email addresses you in vague terms like 'Dear Valued Customer'.
  • Never log in to your online account having clicked on a link in an email. If you want to log in to your online account, you should open your internet browser and type the organisation or bank's web address in yourself.
  • Be suspicious if you are asked to 'confirm' or 'update' your password or any personal information by clicking on a link and visiting a website — banks will never email you to request that you do this.
  • Treat all unsolicited emails with caution and never click on links from such emails and enter any personal information
  • If in doubt about the validity of an email, or if you think that you may have disclosed information to a fraudulent site, contact your bank or the organisation that appears to have sent the email immediately on their advertised number.

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