Cheshire West and Chester Services-Consultation

Home » Newsroom » Cheshire West and Chester Services-Consultation
phone

CWaC want to encourage customers towards self- service options such as web based access or self- service telephony contact, moving away from the reliance on more costly options such as dedicated contact numbers and face to face
As you are reading this on Tarvinonline you may not be too concerned about this change because you have the technology and know how to use it. However, about 20% of Tarvin residents have no access to a computer and may feel uncomfortable or unable using automated telephone arrangements. How are these people, who maybe old, ill and vulnerable going to access vital services?
CWaC need to hear a full range of views so please respond to the consultation which closes on 7th March using the following methods:
Email: customerservicesconsultation@cheshirewestandchester.gov.uk
Telephone: 0300 123 7031
Write to us: Change Management Service, Cheshire West and Chester Council, HQ, Nicholas Street, Chester, CH1 2NP
Complete the consultation by clicking here and select Customer Service Consultation

popular recent storiesAlso in the news

Mr Dee And Wife
Tue 16 Oct 6:00am  |  hits: 460

Well after a long day working at the hairdressers on Saturday a Sri Lankan takeaway from the Manor house (previously known as Jessops) was just what I needed, and it was delicious. Not knowing much about the cuisine and had never previously eaten any I was intrigued to give it a try. It turns out that Sri Lankan cuisine has been formed over the years from many different factors...

Richard Chaplin Conservation Area utf 8 q conservation_area_display_numbered
Sat 13 Oct 6:00am  |  hits: 365

Unlike many or our neighbouring villages, Tarvin has had no maps on display of our historic village centre Conservation Area. Tarvin Civic Trust thought that posting a display somewhere in the village centre might fit the bill. We considered display boards of all shapes and sizes but where would we put them? Then we lit on the idea of posting a display on the back window of the bus shelter...

Poppy1
Mon 15 Oct 6:00am  |  hits: 229

The poppy making workshop at Tarvin Methodist church was such a success that it is being repeated next Saturday October 20th from 10am until noon.If you would like to take part in producing the stock of poppies needed for the display in November then please come along. You will be assured of a morning full of fun, lots of chat and laughter and also with an end product you will...