COMMENT ON YOUR CARE

COMMENT ON YOUR CARE

Did you know that Cheshire West and Chester Council (CWaC) wants your feedback on the care you or your loved one is receiving from a care provider? This could be for a residential or nursing home, a day centre or if carers visit you at home. It also wants your feedback if you access the Pathfinder service or the Cheshire West Carer support service.

Your feedback is confidential and will help CWaC when it carries out a quality inspection of care providers. The inspections CWaC carries out are in addition to those carried out by the Care Quality Commission. Council quality inspections usually take place yearly; they help it to check if the care you are receiving is good quality, what you want or need and what the council has asked to be provided.

You can complete the feedback as a service user or as a friend, family member or carer of a service user. Links to online surveys for the various types of care – care homes, respite services, home care and support services, autism or learning disability services, day centres, the Pathfinder service and the carer support service – can be found on CWaC's website:

inside.cheshirewestandchester.gov.uk/get_involved/consultations/comment_on_your_care_consultation

You can also request a paper copy or other formats by ringing 0300 123 8123