O2 - An Update

Home » Newsroom » O2 - An Update
broadcast, tv, media, satellite

This is a further post to O2 mobile users following our article yesterday

As previously stated, the fault is believed to be rectified, however, O2 have sent the following tests in a email to my son, who has done most of the harassing to get it sorted:

  • O2 users in Tarvin, try some mobile-to-landline and mobile-to-mobile calls and note the outcome. If you experience call quality/dropout issues, could you check if your phone shows as being on 2G or 3G
  • If 3G, switch to 2G only to re-test — If the issues continue, could you test calls with a different O2 number to help rule out issues that individual users may be having (eg, potential SIM/handset issue — this could be confirmed if that user had issues elsewhere too)
  • If you still have problems, let us know editor@tarvinonline.org. It is best to keep continuity in a complaint situation and this would ensure Lyn's son Ross has more information to pursue some sort of satisfactory conclusion if it is still faulty. (Believe me, he's very good at it!)
    Thanks Lyn

popular recent storiesAlso in the news

daffodils, spring, flowers
Mon 01 Mar 6:00am  |  hits: 90

Back at a time before the A51 Tarvin Bypass was built, the land presently occupied by the woodland was all farmed fields — with not a daffodil in sight. Following the completion of the bypass in 1984, the part-fields nearest to the village were landscaped to an extent by the Highways Agency and thereafter planted with some trees to help with sound mitigation — after which they...

The Cornichon
Fri 26 Feb 6:00am  |  hits: 40

We recently became aware that some Tarvin residents were concerned over the apparent closure of some of our local businesses. We all know that there are currently government imposed restrictions on which shops can be open to trade. Even allowing for this the recent closure of Greenacre Garage was a cause of concern.We have been told that this is due to an unfortunate case of Covid-19 and hence...

Waste Disposal Site in Chester
Tue 02 Mar 6:00am  |  hits: 39

We have been informed that recycling centres are dealing with an influx of visitors. Please only visit the sites if your journey is essential. Kerbside garden waste collections have resumed. There are currently long queues for the Household Waste Recycling centres. Sites close promptly at 4pm. Please be aware that you will not gain entry after 4pm regardless of the size of the queue and you may...