Your Views on Regulatory Services Requested

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CWaC has launched a consultation exercise to hear the views of CWaC residents and other stakeholders on the most appropriate way of delivering Regulatory Services.

Since 2010, the Government's priority to address the national budget deficit has had a big impact on councils and driven the need for the council to explore new and innovative ways of delivering services with less funding. Cheshire West and Chester has always wanted to be at the forefront of innovation rather than its follower and is therefore currently exploring opportunities for the delivery of Regulatory services, including, developing a proposal for Regulatory Services to become an independent organisation that involves employees and the community in the running of the business. Regulatory services comprises a number of different functions including:

  • Trading Standards
  • Environmental Health
  • Registration of births, deaths and marriages
  • Parking enforcement
  • Cemeteries and burials

The new organisation will work with the council and the private sector to reduce costs, eliminate waste and duplication and most importantly, deliver better quality and value for money services.

Recognising the need to balance effective and efficient service delivery and the needs of the local community, we are keen to hear your views on:

  • The most appropriate way of delivering Regulatory Services
  • What is important to you when you use Regulatory Services
  • How we should do things differently in the future

All feedback and views we receive are extremely valuable and will help to inform the way the council provides Regulatory Services in the future. Even if you don't regularly use Regulatory Services, we would be grateful if you would take the time to complete this survey to tell us your views.

How to get involved
All members of the public and interested parties are invited to share their views, which will be considered prior to a final decision being made in July 2014.

To access the survey online click here

To receive a paper copy

Please note that online and postal questionnaires must be completed and returned by 12 noon, 2 July 2014.

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